Building Effective AI Teams

December 2, 2024

AI development isn’t traditional software development. The workflows, skills, and team structures are different. Organizations struggling with AI often have team structure problems, not technology problems.

Here’s how to build teams that deliver AI products successfully.

Team Structure Options

Models That Work

ai_team_structures:
  embedded_model:
    description: "AI engineers embedded in product teams"
    best_for: "AI-enhanced features in existing products"
    pros:
      - Close to product context
      - Fast iteration
      - Clear ownership
    cons:
      - Skill isolation
      - Inconsistent practices
      - Duplication

  platform_model:
    description: "Central AI platform team serving product teams"
    best_for: "Multiple products needing AI capabilities"
    pros:
      - Shared infrastructure
      - Consistent practices
      - Deep expertise
    cons:
      - Can become bottleneck
      - Distant from product needs
      - Prioritization conflicts

  hybrid_model:
    description: "Platform + embedded engineers"
    best_for: "Organizations scaling AI"
    structure:
      - Platform team builds tools and infrastructure
      - Embedded AI engineers use platform, customize
      - Regular sync between groups

Team Composition

ai_team_roles:
  core_roles:
    ai_engineer:
      focus: "Build AI-powered features"
      skills:
        - LLM integration
        - Prompt engineering
        - RAG systems
        - Evaluation

    ml_engineer:
      focus: "ML infrastructure and optimization"
      skills:
        - Model fine-tuning
        - MLOps
        - Performance optimization
        - Self-hosting

    data_engineer:
      focus: "Data pipelines for AI"
      skills:
        - ETL for training/RAG
        - Vector databases
        - Data quality

  supporting_roles:
    product_manager:
      focus: "AI product strategy"
      needs: "AI literacy, evaluation mindset"

    designer:
      focus: "AI UX patterns"
      needs: "Understanding AI capabilities and limitations"

    domain_expert:
      focus: "Quality evaluation, edge cases"
      needs: "Deep domain knowledge"

Skills to Hire For

AI Engineer Profile

ai_engineer_skills:
  must_have:
    - Strong software engineering fundamentals
    - API integration experience
    - Understanding of LLM capabilities/limitations
    - Prompt engineering proficiency
    - Evaluation mindset

  nice_to_have:
    - ML/DL background
    - RAG system experience
    - Fine-tuning experience
    - Production AI experience

  red_flags:
    - Only knows one framework/model
    - Can't explain how LLMs work conceptually
    - No evaluation methodology
    - Only demo experience, no production

Interview Topics

ai_interview_areas:
  system_design:
    - "Design a RAG system for customer support"
    - "How would you handle hallucinations?"
    - "Design multi-model routing"

  prompt_engineering:
    - "Improve this prompt for edge cases"
    - "How do you evaluate prompt quality?"
    - "Explain few-shot vs fine-tuning tradeoffs"

  production_experience:
    - "How do you monitor AI quality in production?"
    - "Describe a production incident and resolution"
    - "Cost optimization strategies"

  evaluation:
    - "How would you measure success for this feature?"
    - "Design an evaluation suite"
    - "When do you involve human evaluation?"

Team Practices

Effective AI Development Workflow

ai_development_workflow:
  discovery:
    - Define success metrics upfront
    - Identify edge cases early
    - Assess data requirements
    - Evaluate build vs buy

  prototyping:
    - Quick prompt experiments
    - Test with real examples
    - Involve domain experts
    - Document what works and doesn't

  development:
    - Build evaluation suite first
    - Version prompts like code
    - Test across model updates
    - Document prompt decisions

  production:
    - Gradual rollout with monitoring
    - A/B test against baselines
    - Track quality metrics
    - Feedback loop to improvement

Knowledge Sharing

knowledge_sharing:
  prompt_library:
    purpose: "Reusable prompt patterns"
    includes:
      - Tested prompts with examples
      - Edge case documentation
      - Performance notes

  evaluation_datasets:
    purpose: "Shared test cases"
    includes:
      - Golden examples
      - Edge cases
      - Failure cases

  incident_reviews:
    purpose: "Learn from failures"
    includes:
      - What went wrong
      - Detection method
      - Resolution
      - Prevention

Common Pitfalls

What Goes Wrong

ai_team_pitfalls:
  over_centralization:
    symptom: "AI team becomes bottleneck"
    solution: "Enable product teams with tools and training"

  under_investment_in_eval:
    symptom: "Can't measure quality, ship broken features"
    solution: "Evaluation is not optional—staff it"

  demo_driven_development:
    symptom: "Great demos, broken production"
    solution: "Test edge cases, measure real usage"

  ml_research_mindset:
    symptom: "Optimizing benchmarks nobody cares about"
    solution: "Product metrics over model metrics"

  no_domain_expertise:
    symptom: "Plausible but wrong outputs"
    solution: "Include domain experts in development"

Scaling Considerations

scaling_ai_teams:
  startup_5_10_people:
    structure: "Full-stack AI engineers"
    focus: "Ship features, learn fast"

  growth_20_50_people:
    structure: "Embedded + shared tools"
    focus: "Consistency, reusable components"

  scale_100_plus:
    structure: "Platform team + embedded specialists"
    focus: "Efficiency, governance, quality"

  key_scaling_challenges:
    - Maintaining quality as team grows
    - Knowledge transfer
    - Consistent evaluation standards
    - Cost management

Key Takeaways

Teams determine AI success more than technology. Build them thoughtfully.